Register now for this full-day essential workshop for employers!
Join BLLHA and MLT Aikins at an employment law workshop for employers in Banff & Lake Louise. This workshop will include:
Cost:
$124 + GST for BLLHA members
$224 + GST for non-members
Lunch and breaks included. Check-in 8:30 a.m. Workshop begins promptly at 9:00 a.m.
"Something feels off... but I don't know what to say"
Tension is bubbling under the surface... no one has addressed it yet
The goal is to teach managers how to notice it and intervene before it escalates.
This session equips managers with the emotional intelligence, boundary-setting, and communication skills they need to lead through team tension.
Learn how to build psychological safety, recognize early signs of burnout or exclusion, and respond with care when a team member opens up. You'll leave with clear scripts, check-in tools, and a practical framework to handle tricky conversations with confidence.
Topics covered include:
Cost: $25 + GST
Monday, September 29, 2025, 9:00 a.m. - 12:00 p.m.
Lux Cinema, 229 Bear St, Banff
Members of BLLHA's HR Group are invited to join us for an afternoon of professional development followed by a social gathering with cocktails and canapes. BLLT Boardroom:
Members of BLLHA's HR Group are invited to join us for an afternoon of professional development followed by a social gathering with cocktails and canapes.
BLLT Boardroom:
Park Distillery Guides Room: 5:00 p.m. Cocktails & canapes Please RSVP by October 12. No cost to attend.
Park Distillery Guides Room:
Please RSVP by October 12. No cost to attend.
"I want to keep the peace in my team... but this is getting bad"
How to intervene when team conflict escalates
When workplace tension is ignored, it doesn't go away... it escalates. Gossip spreads. Communication breaks down. Someone quits. And suddenly, you're managing the fallout.
This session gives managers the tools to lead through conflict instead of avoiding it. You’ll learn how to navigate personality clashes, respond to team breakdowns, and rebuild trust after harm has already been done. We’ll work through a real scenario where unspoken tension turns into open conflict.. and equip you with practical strategies for repair, accountability, and moving forward.
Topics covered:
Conflict resolution and relational repair
Navigating gossip, power dynamics, and personality clashes
Leading group conversations and team repair
Setting consequences and holding people accountable
Dealing with staff turnover or team breakdown
Rebuilding trust and psychological safety after harm
Monday, November 17, 2025, 9:00 a.m. - 12:00 p.m.