VISION

The Banff & Lake Louise Hospitality Association is a respected, consensus-building organization that promotes the well-being of the accommodation, food & beverage, and tourism sectors in Banff National Park.

MISSION 

The Banff & Louise Hospitality Association (BLLHA) is a powerful advocate for the accommodation, food & beverage and tourism sectors. Since 1974, BLLHA has been helping the tourism industry work toward common political and economic interests that will benefit the communities of Banff and Lake Louise as a whole. 


COVID-19 INFORMATION LINKS:

Follow the links below for important and up-to-date information on member and destination support during the COVID-19 crisis.

    • Sign up for the Basecamp resource hub that has been created to facilitate quick access to important relaunch information so Banff National Park organizations can prepare for resumption in services with consistency. To be added to Basecamp email melanie@bllha.ca. 
    • Sign up to receive the Banff & Lake Louise Tourism (BLLT) updates by emailing memberservices@banfflakelouise.com
    • Check the BLLT Member Resource Page for up to date and trusted sources



Due to the COVID-19 pandemic, the Banff Lake Louise Housekeeping Olympics are cancelled until further notice.


BLLHA Public Relations Communications

Destination Recovery - One Year of Pandemic Survey Findings

In advance of BLLHA's Destination Recovery Industry Roundtable held March 30, 2021 with Town of Banff Mayor Karen Sorensen, MP Blake Richards and MLA Miranda Rosin, BLLHA conducted a survey of business constituents in Banff National Park. The survey covered topics such as municipal, provincial and federal government supports, revenue growth expectations, and mental health in teams. Find a brief overview of the survey findings HERE.

Targeted Mental Health Awareness Project

About the campaign

While it’s no secret that the pandemic has affected the outlook of people far and wide, in a recent survey of our destination, BLLHA found that 93% of local employers are seeing mental distress in their teams.
 
To help the destination’s workforce, BLLHA will be leading a hyper-segmented awareness campaign so locals better understand what help is available. With support from Banff & Lake Louise Tourism, BLLHA will lead this work alongside countless local agency partners, the Town of Banff, ID9, and health care providers such as AHS, Primary Care Network, Banff Mineral Springs Hospital and more.
 
Three distinct segments of our workforce have been identified to focus efforts on:
  1. Staff aged 20-30 who are living away from family
  2. Those in management and leadership roles
  3. ESL foreign-born workers
How can businesses get involved?
  • Support Packages will be available with materials such as posters, floor decals, etc. for back of house employee areas, and for organizations that any of the three segments frequent (local grocers, etc.) to use in their customer-facing areas. An order form will be shared with members the week of April 19, 2021.
  • Add a note about mental health in newsletters, on your intranet, in welcome letters, etc. using our messaging and include a link to our website so your teams have direct access to free targeted supports. 
Learn more at www.bllha.ca/support/


THE VIEWS: BLLHA MEMBER NEWSLETTER

Read our most recent newsletter  HERE




Photo courtesy of Banff & Lake Louise Tourism / Noel Hendrickson

HR UPDATE 

HR GROUP MEETING SCHEDULED FOR SEPTEMBER 21, 2021 AT 2:00 P.M.



Read our most recent HR newsletter HERE

Photo courtesy of Banff & Lake Louise Tourism / Jesse Tamayo

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