VISION

The Banff & Lake Louise Hospitality Association is a respected, consensus-building organization that promotes the well-being of the accommodation, food & beverage, and tourism sectors in Banff National Park.

MISSION 

The Banff & Louise Hospitality Association (BLLHA) is a powerful advocate for the accommodation, food & beverage and tourism sectors. Since 1974, BLLHA has been helping the tourism industry work toward common political and economic interests that will benefit the communities of Banff and Lake Louise as a whole. 


COVID-19 INFORMATION LINKS:

Follow the links below for important and up-to-date information on member and destination support during the COVID-19 crisis.

    • Sign up for the Basecamp resource hub that has been created to facilitate quick access to important relaunch information so Banff National Park organizations can prepare for resumption in services with consistency. To be added to Basecamp email melanie@bllha.ca. 
    • Sign up to receive the Banff & Lake Louise Tourism (BLLT) updates by emailing memberservices@banfflakelouise.com
    • Check the BLLT Member Resource Page for up to date and trusted sources



Due to the COVID-19 pandemic, the Banff Lake Louise Housekeeping Olympics are cancelled until further notice.


BLLHA Public Relations Communications

Nichols Applied Management Study

Independent report released to support discussions with Banff council and mayoral candidates 

In preparation for the 2021 municipal election, the Banff & Lake Louise Hospitality Association (BLLHA) commissioned a third party report by Nichols Applied Management Inc. to help the organization and its members better understand what municipal policy options could be used to support local businesses through the recovery from the pandemic.

In conversations with stakeholders, the study team learned that while property taxes alone may not represent a critical line item in the budget of those in the commercial sector, the general outlook of Town Council has been somewhat disconnected or less compassionate to the situations facing those in business. This among other findings, which included four key suggestions, is outlined in the report. While the report will be distributed to all candidates running in the 2021 Town of Banff election, BLLHA members are invited to be the first to review the report HERE

Targeted Mental Health Awareness Project

About the campaign

While it’s no secret that the pandemic has affected the outlook of people far and wide, in a recent survey of our destination, BLLHA found that 93% of local employers are seeing mental distress in their teams.
 
To help the destination’s workforce, BLLHA will be leading a hyper-segmented awareness campaign so locals better understand what help is available. With support from Banff & Lake Louise Tourism, BLLHA will lead this work alongside countless local agency partners, the Town of Banff, ID9, and health care providers such as AHS, Primary Care Network, Banff Mineral Springs Hospital and more.
 
Three distinct segments of our workforce have been identified to focus efforts on:
  1. Staff aged 20-30 who are living away from family
  2. Those in management and leadership roles
  3. ESL foreign-born workers
    How can businesses get involved?
    • Support Packages will be available with materials such as posters, floor decals, etc. for back of house employee areas, and for organizations that any of the three segments frequent (local grocers, etc.) to use in their customer-facing areas. An order form will be shared with members the week of April 19, 2021.
    • Add a note about mental health in newsletters, on your intranet, in welcome letters, etc. using our messaging and include a link to our website so your teams have direct access to free targeted supports. 
    Learn more at www.bllha.ca/support/


    THE VIEWS: BLLHA MEMBER NEWSLETTER

    Read our most recent newsletter  HERE




    Photo courtesy of Banff & Lake Louise Tourism / Noel Hendrickson

    HR UPDATE 

    HR GROUP MEETING SCHEDULED FOR NOVEMBER 16, 2021 AT 2:00 P.M.



    Read our most recent HR newsletter HERE

    Photo courtesy of Banff & Lake Louise Tourism / PAUL Zizka

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